Free apraisal of your claims

Can’t get a Claim Paid?

Insurer not paying your claim? Are you having problems with an Insurance claim? Nowhere to go? The Insurer is no longer talking to you and you have hit a dead end?
Frustrated and financially hurt? Lost money and hit bureaucratic red tape?
Your current broker can’t help you?

Free apraisal of your claims

If you think you have a legitimate claim and its not being paid for various reasons SHC can help you. SHC are technical brokers and specialise in;
    •    Problem Claims
    •    Declined Claims
    •    Delayed Settlement
    •    Insurer Impasse
    •    Claims Management


Problem Claims - Why should we use SHC?

SHC is an Australian National Insurance Brokerage with a focus on innovative solutions and personalised service. With an SHC broker on your side, you can be sure that you’ll get the best possible insurance outcome available on problem claims and/or disputes with Insurance companies. Join the masses of clients that have reaped the benefit of engaging SHC to manage their claims to an acceptable outcome.

SHC takes pride in having a reputation of professional expertise coupled with an efficiency that makes it easy for clients to get exactly what they need. At SHC, we want to help clients succeed. We have an extremely high strike ratio in obtaining suitable outcomes for our clients on all legitimate claims. Let us show you, and take some of the heavy burden off your shoulders that is associated with a potential financial loss. After all we have well over 20 years experience in dealing with these matters.

It is a very simple process to enable SHC to help you;

  • Appoint SHC as your Broker so we are authorised to liaise with your Insurer. This may not be possible in all cases where an Insurer does not deal with brokers. If this is the case we have other solutions. To appoint us as your Broker, it is as simple as signing a form we provide you.
  • Provide us with your Policy Schedule and Policy Wording and the reason(s) that your claim is a problem. You should have these documents stored somewhere (hopefully by email) as under legislation the Insurer has to give you these documents.
  • We will then quickly appraise the legitimacy of your claim and notify you of our findings for FREE (up to one hour of our time). We will also estimate the amount of time it will take to liaise with your Insurer if applicable.
  • If we view that your claim needs to be addressed with the Insurer, you will then have to agree to our remuneration schedule, which is basically $150 per hour plus GST.
  • Then our professional operations will start working on your claim with a view of an acceptable settlement.

For Peace of Mind - Contact us today.

If you have questions, SHC has answers. Our focused, flexible, and fast service ensures that you are always taken care of. Call 02 9806 2000 or to email us using our Contact form here
to find out how SHC can help you resolve your Problem Claims.

What our clients say:

Join the many satisfied customers SHC has already helped. See what some of those customers are saying about their experience with SHC:

“All the time we wasted running around, sending emails, ringing and leaving messages, and the sleepless nights wondering if were going to ever be able to open again...I wish we would of called SHC sooner..."

“Having a clear head after such a diaster was a real problem for us, we were so distressed, such a load was lifted by getting the team for SHC onto the claim..."